Payments
View our help articles on making and receiving payments.
Where do I transfer funds?
In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.
Have you reconciled the funds that I sent to my Freemarket account?
We reconcile all funds that are sent for you, but sometimes that isn't the case, here's why.
Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
Can I get a MT103?
An MT103 is available to you at an additional fee.
What security procedures will you require when I instruct you to send money from my account?
We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.
Why is the amount which reaches the beneficiary sometimes less than the amount sent?
The exchange rate may have changed during the process of completing the transaction.
Can I remove a beneficiary?
You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.
Do you make payments to third parties?
In order to control the distribution of funds on the account we ensure that each beneficiary is checked and authorised before use.
Do you make payments to third parties?
In order to control the distribution of funds on the account we ensure that each beneficiary is checked and authorised before use.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.