CONVERSIONS
View our help articles on currency conversion.
How do I know if my exchange has been completed?
We will notify you once any exchange has been completed.
Why hasn’t my exchange happened yet?
We aim for the exchange process to be seamless and quick as possible.
What is a scheduled exchange?
All of our scheduled exchanges are required to be pre-funded in order to achieve the mid-market rate.
Is there a minimum or maximum amount that I can convert?
Whilst we do have a minimum amount for transactions, there isn’t a limit on the maximum you can convert or pay.
How long does it take to get my currency once I have exchanged?
We endeavour to deliver funds on the same day.
Which currencies does Freemarket support?
We are able to do business in 31 currencies and over 100 countries.
Contact us
Can't find what you're looking for? Contact support@wearefreemarket.com or phone +44 (0)203 393 2709.