Accounts

Learn more about opening and managing a Freemarket account.

How do I set up 2FA on my account?

2FA is an additional layer of security on your account. The function is designed to grant you access once you present two or more pieces of evidence.

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How can I use the withdrawal approval function?

How to use the withdrawal approval function on your Freemarket account.

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What are the withdrawal transaction charges?

When making withdrawals from the platform you’ll be presented with OUR & SHA costs.

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Can I have a vIBAN for cross-border payments?

This details what a vIBAN is and how to create a vIBAN for cross-border payments.

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What are the steps to register for an account with you?

We’ve put together a step-by-step guide to help you open a Freemarket account.

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When will my account be account be approved, rejected or reviewed?

We aim to review your account within 24 hours of your registration.

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How can I make a withdrawal from my account?

This details how to make a withdrawal from your Freemarket account.

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Why was my withdrawal cancelled?

Reasons why your withdrawal was cancelled.

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What security procedures will you require when I instruct you to send money from my account?

We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.

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