What are your support hours?

Our support team is on hand to deal with queries you might have regarding the platform.

Account Support
Not yet rated

What security procedures will you require when I instruct you to send money from my account?

We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.

Which types of transaction must be safeguarded?

Any transactions that happen on our platform are deemed as funds we are required to safeguard.

Do you offer multi-currency IBAN accounts?

We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.

Account Payments
Not yet rated

Where can I view my SSI's on the platform?

You can view all of your account details on the platform.

Not yet rated

Can I have confidence in your safeguarding processes?

Yes, we are audited every year to ensure we have the correct systems and controls in place.

  • Next

Contact us

We're available Monday to Friday, 9am to 17:30pm. Contact us by email on hello@wearefreemarket.com or phone 0203 393 2709.

Get Started