How long does it take to get my currency once I have exchanged?

We make every effort to deliver the funds that you have exchanged on the same business day, so you can make frictionless payments in an instant. Nevertheless, on rare occasions, the exchange may take place at the close of business, in which case the funds may not arrive until the next business day. Of course, we will always keep you informed of any updates we may have. You can reach us by phone, email, and mail if you have any questions.

Contact us

We're available Monday to Friday, 9am to 17:30pm. Contact us by email on or phone 0203 393 2709.

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