You can reset your password instantly via your desktop account.
We endeavour to deliver funds on the same day.
We aim to review your account within 24 hours of your registration.
This details what a vIBAN is and how to create a vIBAN for cross-border payments.
When making withdrawals from the platform you’ll be presented with OUR & SHA costs.
All of our scheduled exchanges are required to be pre-funded in order to achieve the mid-market rate.
We’ve put together a step-by-step guide to help you open a Freemarket account.
Our article provides you with all the information to cancel a transaction.
We safeguard all client funds in safeguarding accounts with our banking partners.
This details why the funds are being held and haven't reached the beneficiary yet.
We're available Monday to Friday, 9am to 17:30pm. Contact us by email on support@wearefreemarket.com or phone 0203 393 2709.