Where do I transfer funds?
In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.
How long does it take to register?
Our registration process can vary per account application; here’s how long it might take.
How can I withdraw the balance from my account?
Withdrawing the remaining balance from your Freemarket account is easy & simple.
Have you reconciled the funds that I sent to my Freemarket account?
We reconcile all funds that are sent for you, but sometimes that isn't the case, here's why.
What kind of documents should I submit for review with compliance?
Here’s a list of documents that are deemed acceptable for review.
Can I make a payment from my Freemarket account?
By having an account with us you are able to make payments from the account inception.
How can I view transactions on the platform?
Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.
Where can I view my SSI's on the platform?
You can view all of your account details on the platform.
How can I fill out an application to create an account on another company's behalf?
You can submit applications on behalf of another organisation, easily and securely via our online portal.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.