How can I view transactions on the platform?
Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.
Does the platform allow to settle funds globally?
As a global business, we have access to a range of payment schemes and can settle funds around the world.
Can I register multiple accounts for one user?
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
What is a foreign exchange spot transaction?
A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
How can I fill out an application to create an account on another company's behalf?
You can submit applications on behalf of another organisation, easily and securely via our online portal.
Can I transfer between two accounts held at Freemarket?
We encourage our clients to onboard their underlying clients and be part of our ecosystem.
How do I close my account?
You can stop using our services whenever you feel like, we’ll be sorry to see you go. Here's how to close your account.
Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
How to download account balances from the platform
Downloading your account information and transaction history is an easy thing to do. From the platform, you're able to download or view a specific date range or currency.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.