Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
How can I fill out an application to create an account on another company's behalf?
You can submit applications on behalf of another organisation, easily and securely via our online portal.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
What is a foreign exchange spot transaction?
A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.
Does the platform allow to settle funds globally?
As a global business, we have access to a range of payment schemes and can settle funds around the world.
What does a pending deposit mean?
There is a problem with your transfer or you transferred the funds without a reference.
Where can I view my SSI's on the platform?
You can view all of your account details on the platform.
How long does it take to register?
Our registration process can vary per account application; here’s how long it might take.
Can I register multiple accounts for one user?
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
Where do I transfer funds?
In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.