What does a pending deposit mean?
There is a problem with your transfer or you transferred the funds without a reference.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
How can I fill out an application to create an account on another company's behalf?
You can submit applications on behalf of another organisation, easily and securely via our online portal.
Can I register multiple accounts for one user?
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
Can I apply for a Freemarket account?
If you’re a corporate entity wanting to access new markets, currencies, and faster settlement times, you can register for an account with us to begin your B2B payments journey.
How can I view transactions on the platform?
Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.
Can I transfer between two accounts held at Freemarket?
We encourage our clients to onboard their underlying clients and be part of our ecosystem.
Why is the amount which reaches the beneficiary sometimes less than the amount sent?
The exchange rate may have changed during the process of completing the transaction.
Can I make a payment from my Freemarket account?
By having an account with us you are able to make payments from the account inception.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.