What kind of documents should I submit for review with compliance?
Here’s a list of documents that are deemed acceptable for review.
Can I make a payment from my Freemarket account?
By having an account with us you are able to make payments from the account inception.
How can I view transactions on the platform?
Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.
Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
Which currencies does Freemarket support?
We are able to do business in 31 currencies and over 100 countries.
How do I close my account?
You can stop using our services whenever you feel like, we’ll be sorry to see you go. Here's how to close your account.
How can I fill out an application to create an account on another company's behalf?
You can submit applications on behalf of another organisation, easily and securely via our online portal.
What is the difference between local and international payments?
We've broken down the difference between local and international payments.
What kind of payments can I make?
There are a number of different payment schemes and types of payments that you can make.
Do you have a client complaints procedure in place?
On occasions, our service may not live up to the high standards we expect. If the case, here’s how to make a complain and the process we have in place to respond.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.