Does the platform allow to settle funds globally?

As a global business, we have access to a range of payment schemes and can settle funds around the world.

What does a pending deposit mean?

There is a problem with your transfer or you transferred the funds without a reference.

Can I make a one time batch payment?

Yes, you can create individual batch payments on the platform.

Can I apply for a Freemarket account?

If you’re a corporate entity wanting to access new markets, currencies, and faster settlement times, you can register for an account with us to begin your B2B payments journey.

Can I register multiple accounts for one user?

Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.

How can I view transactions on the platform?

Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.

Can I make a payment from my Freemarket account?

By having an account with us you are able to make payments from the account inception.

How long does it take to register?

Our registration process can vary per account application; here’s how long it might take.

Can I transfer between two accounts held at Freemarket?

We encourage our clients to onboard their underlying clients and be part of our ecosystem.

How do I close my account?

You can stop using our services whenever you feel like, we’ll be sorry to see you go. Here's how to close your account.