In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.
There are a number of different payment schemes and types of payments that you can make.
A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.
We have to manually reconcile any funds that you have transferred without a reference.
As a global business, we have access to a range of payment schemes and can settle funds around the world.
Our registration process can vary per account application; here’s how long it might take.
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
We use a range of processes and initiatives to keep clients safe online and when they use our service.
There is a problem with your transfer or you transferred the funds without a reference.
This details why the funds are being held and haven't reached the beneficiary yet.
We're available Monday to Friday, 9am to 17:30pm. Contact us by email on hello@wearefreemarket.com or phone 0203 393 2709.