How are Freemarket regulated?
We adhere to strict regulations to ensure we provide best-in-class services.
Can I get a MT103?
An MT103 is available to you at an additional fee.
When is the business closed and are you open on public holidays?
When Freemarket is open and closed throughout the year.
How safe is my money?
Your money is safe with Freemarket, here’s why.
How does Freemarket safeguard my money?
We safeguard all client funds in safeguarding accounts with our banking partners.
What are your restricted jurisdictions?
Countries we cannot receive funds from or support payments to.
How can I make a withdrawal from my account?
This details how to make a withdrawal from your Freemarket account.
I am entering the correct OTP but it still says incorrect OTP?
Make sure you enter the latest OTP that you receive when asked.
How do I set up 2FA on my account?
2FA is an additional layer of security on your account. The function is designed to grant you access once you present two or more pieces of evidence.
What is your risk appetite?
Guidelines on what types of business and associated risks the company would find acceptable and unacceptable.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.