Can I make a payment from my Freemarket account?
By having an account with us you are able to make payments from the account inception.
Can I remove a beneficiary?
You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.
Do you offer multi-currency IBAN accounts?
We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.
Where can I view my SSI's on the platform?
You can view all of your account details on the platform.
What kind of documents should I submit for review with compliance?
Here’s a list of documents that are deemed acceptable for review.
Have you reconciled the funds that I sent to my Freemarket account?
We reconcile all funds that are sent for you, but sometimes that isn't the case, here's why.
Why is the amount which reaches the beneficiary sometimes less than the amount sent?
The exchange rate may have changed during the process of completing the transaction.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.