What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.

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Does the platform allow to settle funds globally?

As a global business, we have access to a range of payment schemes and can settle funds around the world.

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What does a pending deposit mean?

There is a problem with your transfer or you transferred the funds without a reference.

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Can I register multiple accounts for one user?

Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.

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Can I transfer between two accounts held at Freemarket?

We encourage our clients to onboard their underlying clients and be part of our ecosystem.

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How do I close my account?

You can stop using our services whenever you feel like, we’ll be sorry to see you go. Here's how to close your account.

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Can I remove a beneficiary?

You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.

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Do you offer multi-currency IBAN accounts?

We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.

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