What kind of documents should I submit for review with compliance?

Here’s a list of documents that are deemed acceptable for review.

Have you reconciled the funds that I sent to my Freemarket account?

We reconcile all funds that are sent for you, but sometimes that isn't the case, here's why.

What security procedures will you require when I instruct you to send money from my account?

We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.

Can I remove a beneficiary?

You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.

Do you offer multi-currency IBAN accounts?

We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.

Where can I view my SSI's on the platform?

You can view all of your account details on the platform.

What kind of payments can I make?

There are a number of different payment schemes and types of payments that you can make.