What is a foreign exchange spot transaction?
A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.
Why is the amount which reaches the beneficiary sometimes less than the amount sent?
The exchange rate may have changed during the process of completing the transaction.
Does the platform allow to settle funds globally?
As a global business, we have access to a range of payment schemes and can settle funds around the world.
Can I register multiple accounts for one user?
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
Can I transfer between two accounts held at Freemarket?
We encourage our clients to onboard their underlying clients and be part of our ecosystem.
Where can I view my SSI's on the platform?
You can view all of your account details on the platform.
Do you offer multi-currency IBAN accounts?
We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.
Can I remove a beneficiary?
You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.