How long does it take to get my currency once I have exchanged?

We endeavour to deliver funds on the same day.

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How can I make a withdrawal from my account?

This details how to make a withdrawal from your Freemarket account.

Currency Withdrawal
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How does it work?

This is how the Freemarket matching engine works.

Which currencies can I access with my account?

Your Freemarket account can hold and manage a range of different currencies, including: AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, NOK, and SEK to name a few.

I searched the exchange rate and the rate from Freemarket is not the same, why?

The exchange rate that you see online might be different from the one presented to you, here's why.

Contact us

We're available Monday to Friday, 9am to 17:30pm. Contact us by email on or phone 0203 393 2709.

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