How do I know if my exchange has been completed?

We will notify you once any exchange has been completed.

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Can I make a payment from my Freemarket account?

By having an account with us you are able to make payments from the account inception.

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How can I change my name and password?

This tells you where to change your name and password on the platform.

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How can I view transactions on the platform?

Under the transactions tab on the platform, you’re able to view all scheduled and historic transactions.

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Can I apply for a Freemarket account?

If you’re a corporate entity wanting to access new markets, currencies, and faster settlement times, you can register for an account with us to begin your B2B payments journey.

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How can I add funds to my account?

This details how to add funds to your account.

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Can I make a one time batch payment?

Yes, you can create individual batch payments on the platform.

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How can I fill out an application to create an account on another company's behalf?

You can submit applications on behalf of another organisation, easily and securely via our online portal.

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Where do I transfer funds?

In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.

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What kind of payments can I make?

There are a number of different payment schemes and types of payments that you can make.

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Contact us

Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.

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