Which currencies does Freemarket support?

We are able to do business in 31 currencies and over 100 countries.

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Have you reconciled the funds that I sent to my Freemarket account?

We reconcile all funds that are sent for you, but sometimes that isn't the case, here's why.

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Can I turn off notifications?

All clients are set to receive notifications, but we can change this for you.

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Can I transfer between two accounts held at Freemarket?

We encourage our clients to onboard their underlying clients and be part of our ecosystem.

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What kind of documents should I submit for review with compliance?

Here’s a list of documents that are deemed acceptable for review.

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How do I close my account?

You can stop using our services whenever you feel like, we’ll be sorry to see you go. Here's how to close your account.

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What is One Time Password (OTP)?

We use OTP at Freemarket for an added layer of security.

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What security procedures will you require when I instruct you to send money from my account?

We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.

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Can I remove a beneficiary?

You are able to suspend a beneficiary, however, all pending and subsequent withdrawals to that beneficiary will be canceled.

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