What security procedures will you require when I instruct you to send money from my account?
We take risk as paramount and utilise best-in-class providers to ensure security & using the leading suppliers in the market.
Can I make a one time batch payment?
Yes, you can create individual batch payments on the platform.
What does a pending deposit mean?
There is a problem with your transfer or you transferred the funds without a reference.
Why was my account rejected?
You may receive an email from us with the reasons why your application was unsuccessful.
How can I change my name and password?
This tells you where to change your name and password on the platform.
Can I register multiple accounts for one user?
Yes, you can. We designed Freemarket with the intention of onboarding multiple accounts per user.
Does the platform allow to settle funds globally?
As a global business, we have access to a range of payment schemes and can settle funds around the world.
How can I keep safe online?
We use a range of processes and initiatives to keep clients safe online and when they use our service.
Where can I view my SSI's on the platform?
You can view all of your account details on the platform.
Which currencies does Freemarket support?
We are able to do business in 31 currencies and over 100 countries.
Contact us
Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.