Do you offer multi-currency IBAN accounts?

We offer you to have a multi-currency account so you can hold, send or receive funds in a number of currencies.

Account Payments
Not yet rated

Where can I view my SSI's on the platform?

You can view all of your account details on the platform.

Not yet rated

What are approvals and roles on the platform & how to change them?

Different permissions allow you to access different features of the platform.

Not yet rated

Why was my account rejected?

You may receive an email from us with the reasons why your application was unsuccessful.

Not yet rated

Do you have a customer complaints procedure in place?

On occasions, our service is not up to our high standards, if the case, here’s how to complain and the process we have in place.

Can I make a payment from my Freemarket account?

By having an account with us you are able to make payments from the account inception.

How can I change my name and password?

This tells you where to change your name and password on the platform.

Account Security
Not yet rated

Can I apply for a Freemarket account?

If you’re a corporate entity wanting to access new markets, currencies, and faster settlement times, you can register for an account with us to begin your B2B payments journey.

How do I make frictionless & instant payments from my account?

It’s easy to create a payment from your account, here’s how.

How can I fill out an application to create an account on another company's behalf?

You can submit applications on behalf of another organisation, easily and securely via our online portal.

Contact us

We're available Monday to Friday, 9am to 17:30pm. Contact us by email on or phone 0203 393 2709.

Get Started