Can I have a vIBAN for cross-border payments?

This details what a vIBAN is and how to create a vIBAN for cross-border payments.

What are the withdrawal transaction charges?

When making withdrawals from the platform you’ll be presented with OUR & SHA costs.

Why hasn't the beneficiary received the funds?

This details why the funds are being held and haven't reached the beneficiary yet.

How can I use the withdrawal approval function?

How to use the withdrawal approval function on your Freemarket account.

What are your unsupported jurisdictions?

A list of countries where we prohibit payments.

Do you add fees for negative interest rates?

How we deal with negative interest rates.

Do you make payments to third parties?

In order to control the distribution of funds on the account we ensure that each beneficiary is checked and authorised before use.

How much do you charge?

We operate a low fee model on the amount transacted.

B2B Payments Payments
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Can I make a payment from my Freemarket account?

By having an account with us you are able to make payments from the account inception.

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Contact us

We're available Monday to Friday, 9am to 17:30pm. Contact us by email on support@wearefreemarket.com or phone 0203 393 2709.

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