Which types of transaction must be safeguarded?

Any transactions that happen on our platform are deemed as funds we are required to safeguard.

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How safe is my money?

Your money is safe with Freemarket, here’s why.

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How do you reconcile funds?

We have to manually reconcile any funds that you have transferred without a reference.

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Can I apply for a Freemarket account?

If you’re a corporate entity wanting to access new markets, currencies, and faster settlement times, you can register for an account with us to begin your B2B payments journey.

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How do I make payments from my account?

It’s easy to create a payment from your account, here’s how.

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Why was my withdrawal cancelled?

Reasons why your withdrawal was cancelled.

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What kind of payments can I make?

There are a number of different payment schemes and types of payments that you can make.

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Where do I transfer funds?

In order to allocate the funds successfully you can find the correct information on how we allocate transferred funds here.

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Where can I view my SSI's on the platform?

You can view all of your account details on the platform.

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When will my account be account be approved, rejected or reviewed?

We aim to review your account within 24 hours of your registration.

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Contact us

Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.

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