Do you make payments to third parties?

In order to control the distribution of funds on the account we ensure that each beneficiary is checked and authorised before use.

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Do you have a glossary of commonly used terms?

At Freemarket, we try to keep things as straightforward as we can. However if there are any terms that are unclear we’ve compiled this glossary to help explain.

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Which currencies does Freemarket support?

We are able to do business in 31 currencies and over 100 countries.

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How can I change my name and password?

This tells you where to change your name and password on the platform.

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What are the steps to register for an account with you?

We’ve put together a step-by-step guide to help you open a Freemarket account.

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Can I transfer between two accounts held at Freemarket?

We encourage our clients to onboard their underlying clients and be part of our ecosystem.

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Can I cancel an order once it has been created?

Our article provides you with all the information to cancel a transaction.

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What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing at the current market rate.

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How much do you charge?

We operate a low fee model on the amount transacted.

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How can I add funds to my account?

This details how to add funds to your account.

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Contact us

Can't find what you're looking for? Contact [email protected] or phone +44 (0)203 393 2709.

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